We accept Visa, Mastercard, American Express, Diners Club, and Discover credit cards and debit cards. We also accept PayPal, ShopPay, Apple Pay, and Google Pay.

Our customer support team is always happy to help you with any questions you have regarding your order. You can reach them via email at support@trybeautylux.com or by messaging our chatbox.

BeautyLux cannot guarantee any post-purchase order changes. However, if you do have a change request, please reach out to our customer support team and we will do our best to assist you. Please include your order number and the details of your change request to expedite the process.

We kindly ask that you please take care to double check your details before placing your order.

You are only able to use one discount code per order. Discount codes cannot be combined with any other offer, promotion, or sale item. Discount codes can be applied only to one-time purchase orders. They cannot be used for subscriptions unless stated otherwise.

There could be a few reasons your discount code isn't working:

- Double check spelling and capitalizing.

- Discount codes do not apply to products that are already discounted.

- Discount codes do not apply to subscriptions unless stated otherwise.

If you still have questions about your discount code, please send a message to support@trybeautylux.com.

Discount codes are added and calculated at checkout. Please proceed to checkout from your cart to enter in your discount code.

If you forgot to apply your discount code to an order please reach out to our customer support team within 3 business days to have your discount retroactively applied in the form of a refund.

At BeautyLux, we want our customers to buy in confidence and be 100% satisfied with their BeautyLux products. Therefore, we offer a 90-Day Money-Back Guarantee. We believe you should be completely satisfied with your products and your experience with our company.

If for any reason you are ever unsatisfied please reach out to our customer support team by emailing support@trybeautylux.com or messaging our chatbox and we’ll address any questions or concerns.

Please include your order number and the items that you wish to return for a refund to expedite the process. While we're happy to refund your product, we are unfortunately unable to refund shipping charges. Please see our Returns Policy page for additional details about our return policy, exceptions to eligible refunds, and how to return an order.

We’re sorry it didn’t work out for you, but our customer support team will be happy to help. Just reach out to support@trybeautylux.com or message our chatbox for assistance in making a return. Please include your order number and the items that you wish to return for a refund to expedite the process.

Please note that all returns require an authorization from one our of Customer Support Representatives to be eligible for a refund.

Once your return has been approved, please follow the instructions provided to you. We strongly recommend you keep the original package in which your order arrived to avoid any return shipping issues as a result of improper packaging.

Please include your full name, email, and order number inside the package in case the package gets damaged in transit.

Please see our Returns Policy page for more information.

Once returned products have reached our facility and pass inspection refunds will be processed to the original form of payment within 3-5 days of receiving the package. Depending on your bank’s policy, please allow up to 7-14 days for the refund to reflect on your account.

Our products are backed up by a 90-Day Money-Back Guarantee return policy from the date of delivery for all sealed and unused items that are returned to our facility and pass inspection.

We will refund your first order of any product as long as you reach out within 90 days of your purchase, and all bottles except your first are unopened.

In most cases, we will ask you to return your unused products, and your refund will be processed when your return is received at our facility.

Please note that there are some exceptions to our 90-Day Money-Back Guarantee:

• Shipping charges are not eligible for refund.

• International shipments are not eligible for our 90-Day Money-Back Guarantee.

• Long or delayed shipping does not make items eligible for the 90-Day Money-Back Guarantee.

If you are returning a bundle or bulk purchase (for example: 2 bottles of Hydrating Face Moisturizer), we will fully refund only one (1) opened bottle/container. We will not refund multiple open bottles/containers.

If you made a single bottle/container purchase, BeautyLux will offer a full refund regardless of the amount of product used, as long as the return request has been made within 90-Days of the delivery date. This applies only to single bottle or container purchases.

All of our skin care products are vegan and cruelty-free. Our natural supplements, Beauty Multi Collagen and Beauty Biotin Complex are not suitable for vegans and vegetarians.

No. All of our skin care products have been formulated without sulfates, parabens, or silicones. Our supplement range is formulated without additives, unnecessary fillers, and harsh ingredients and is third-party tested for safety and purity.

Our skin care products are made with natural and organic ingredients where possible, however, they are not certified organic.

Unfortunately we do not offer product samples at this time.

We recommended storing our products in a cool, dry place away from direct sunlight.

Our products are made in the U.S. with top-quality domestic and imported ingredients.

You most certainly can! Our products are designed to complement each other so that every step of your beauty routine is covered. You can read all about how to layer BeautyLux skin care products by checking out our blog post on layering here.

Still have questions? Our customer support team is always happy to help you out! You can reach out to them via email at support@trybeautylux.com or by messaging our chatbox.

With a subscription we will automatically replenish your BeautyLux favorites by delivering your chosen product(s) straight to your front door each month, or based on your chosen frequency. This means you’ll never have to worry about running low on your favorite products again!

Our auto-replenishment service is super easy to use and customizable so that you can make changes online whenever. You can manage your subscription through your personal BeautyLux account at any time and there is no restriction to cancel the subscription.

Visit our Subscription page for more information.

BeautyLux products are offered as one-time purchases and subscriptions. On each product checkout page, under Purchase Options, you will find a tool to select between Subscribe & Save and One-Time Purchase.

When adding an item to your cart, select "Subscribe & Save" as the purchase option for your product(s). Add the subscription to your shopping cart and complete your order.

Our product subscriptions can easily be managed through our online portal using your email as the account login.

You can log in to your account by clicking the login icon on the topbar of our website. If you haven't created an account you do so by selecting 'Create Account' and following the required steps.

Once you’re logged into your account, select ‘Subscriptions’. Choose the subscription you wish to edit. You can change the delivery frequency by selecting ‘Order frequency’. You can change the delivery date by selecting ‘Next order’.

Once you’re logged into your account, select ‘Subscriptions’. Choose the subscription you wish to edit. You can change the delivery address by selecting ‘Shipping & billing’.

Once you’re logged into your account, select ‘Subscriptions’. Choose the subscription you wish to cancel. You can cancel your subscription by clicking on ‘Cancel my subscription’.